Job Analysis is an important area of control room design, not only from a perspective of ergonomics and usability. Job Analysis is a foundation part of a system analysis and one of the first steps in the design of control rooms. Job Analysis is also the starting point to make a training program and also a selection program. There are a number of key issues we need to understand to make a proper Job Analysis, e.g.:

• Allocation of functions
• Explicit and tacit knowledge
• Mental models
• Process flows

This will later be discussed more in detail. We will also arrange courses (2-4 days) in this area. The cost will be about 2k Euro per day + expenses. Please, contact 
Assoc. Prof Dr Toni Ivergard

Some Refections on a  Job Analysis

• Process of work flows

This has to be none related to possible concrete solutions, i.e. as abstract as possible, but still realistic

• Allocation of functions

We can assist with system ergonomics expertise to define the optimal level of automation

• Explicit and tacit knowledge

Together with experienced operators we can make proposals to facilitate methods to building of tacit vs. explicit skill and knowledge

• Mental models

To support the creation of mental models we can arrange focus-group discussions together with operators and system experts

Integration and proposals to Staff training and Selections
Uses of simulations are often a strong method for on-the-job-training. Like in aviation and shipping it is particularly useful for training of behaviour for critical situations. Obviously a first step is to identify relevant and vital critical situations. The concept of resilient engineering is very important. Be aware that many persons and personalities may not fit to be Control Room operators!  Training might be more important than even advanced selection methods!